Our standard charge for delivery is €5.00. All standard orders over €199 are delivered free of charge. You can view our full delivery policy here.
Due to the nature of the products and the legislation that surrounds them, we only ship to destinations within the Republic of Ireland.
In the unlikely event that you receive a faulty, damaged or incorrect product please call our Customer Service Centre on 0818 321 321 within seven days after delivery to let us know what the issue is. Please have your order reference to hand. You may be asked to provide evidence of the damaged goods if damaged in transit.
We will arrange for the collection of any goods which are damaged in transit, faulty or incorrect.
We strongly recommend that you check your order upon delivery before signing the delivery docket.
Please don’t forget to send your completed returns form so we can process it speedily. You can view our full returns policy here.
We will always try to get your order to you as quickly as we can and aim to have all orders delivered within 48hrs. Some orders which required specialized delivery e.g. Hazardous Chemicals or items with a longer lead time may take longer than the 48 hours to deliver.Any products which have special delivery conditions have this information on display on their product pages. Deliveries are made Monday to Friday excluding Bank Holidays.
If you have a web account and only purchase online using your credit or debit card you can change or update your details at the checkout.
If your Tirlán Credit Facility is linked to your web account you can only change your address or account details by calling our Customer Care Team on 0818 321 321.
Yes - if for some reason you need to cancel your order you can do so free of charge up to the point of dispatch. To do so contact our Customer Service Centre on 0818 321 321 or email [email protected].
Standard deliveries are sent via An Post and you will receive an email with your tracking information once your order has been dispatched from our warehouse. You can track your parcel(s) at any time by searching by your order reference number. Please allow up to 1 working day for your order to be traceable on the An Post system.
For non standard deliveries, your order will be delivered by Breen's transport or one of their partners. For delivery updates on these deliveries, please contact us on 0818 321 321 or email [email protected] quoting your order reference number.
Payments can be made online by Visa, Mastercard and Visa debit card. Alternatively if you have a Tirlán Credit Facility you can chose to link this to your Tirlán FarmLife account, either when you register or at a later stage by emailing [email protected].
If you change your mind and no longer wish to keep the goods you have ordered you can cancel your order within seven working days beginning on the day after you received the items. This does not apply to items personalised or made to your specifications and perishable goods.
Refunds will only be credited to your original method of payment by our Customer Care Team.
Purchases made using your Tirlán Credit Facility will be credited to your account within 7 working days of returning of goods.
Purchases paid for by credit/debit card will be refunded to the same card within 7 working days of days of returning of goods.
The Grain Supplier Trading Bonus will be paid for 2018 Harvest grain supplied from July – December 2018.
If you are looking to receive a VAT invoice for your recent purchases please click here and fill out the details.
1. Fill out your order number / confirmation number followed by your name, telephone number and address
2. Click send
3. We will receive your request and send you the invoice within three working days.
Please note that this can take up to three working days