Tirlán Information Technology (IT) Upgrades
A major Information Technology (IT) project is currently underway at Tirlán for a scheduled upgrade of our systems.
As part of Tirlán’s drive to improve our Customer and Supplier services a major IT upgrade is currently underway.
Services on www.tirlanfarmlife.com will be impacted due to scheduled improvement work to take place this Saturday and Sunday, 3 and 4 June.
While this necessary work is underway, we regret that some information and services will be temporarily unavailable. Please rest assured that any necessary downtime will be kept to a minimum and we would ask for your patience as these important upgrades are made.
Services temporarily impacted from 3 and 4 June include:
· My Account services, including Milk statements, Trading statements and the document library;
· Milk and Trading dashboards;
· Payment on Accounts and Orders with a credit facility.
Services unaffected include:
· Bulk Feed ordering;
· Orders via card payment.
The planned maintenance work is due to be complete by 9am on Monday, 5 June. Bar any unforeseen problems, we expect that all services will be available as normal after this time.
We are liaising very closely with our IT team and will continue to keep you updated on this and on future phases of this necessary upgrade project .
Our Customer Care Team will not be available to deal with queries during this scheduled upgrade but will resume business as usual Tuesday, 6 June.
We ask for your patience during this work and sincerely thank you for your continued support.
Updated: 29 May 2023